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FAQ

Where can I buy a FOMO body protector?

All our body protectors are available to buy directly from us on this website, if you need assistance, please get in touch with us via info@fomoprotection.com.

We are also stocked at a number of retailers around the country, to find your nearest stockist, please check out our Stockists 

How do I become a Stockist?

You can apply to become a stockist via our Contact Form

What colours do FOMO body protectors come in?

We are pleased to offer a range of colours in both our adult and junior protectors, from our classic "Back to Black" to our Hi-Vis Orange and Yellow shades. There is something to suit every taste.  You can view the range of colours 

What's more, all of our protector covers are removable and interchangeable, so you can switch up your look with different coloured covers.  You can find our additional cover options here.

How do I get measured for a FOMO body protector?

We are delighted to offer a complimentary fitting pack and no obligation VIRTUAL FIT SESSION online - you can speak with one of our knowledgeable head office staff who will help you take the right measurements and advise on your perfect size.  You can order a fitting pack or book a virtual fit session here ...(link)......

All of our stockists are also trained to fit FOMO body protectors, and any of them will be delighted to help you get the perfect fit.

Are FOMO body protectors suitable for competing in?

YES!  All of our protectors are BETA Level 3 approved, meaning they offer the highest level of protection for horse riders.

You can find BETA's guide to body protection

How do I clean my FOMO body protector?

All our protectors have removable and interchangeable covers which are also machine washable - we would suggest machine washing at 30 degrees with your normal detergent for optimal results.  If the foam bag becomes dirty, this can be gently wiped clean with a soft, damp cloth.

How do I store my FOMO body protector?

FOMO protectors should be stored at ambient temperature out of direct sunlight and away from direct heat sources. Do not subject your protector to extremes of temperature. It is best stored flat, and with every session, we suggest you reset your dial to the optimum fit.

When should I replace my body protector?

The recommended life span of any protector is 3 to 5 years, depending on frequency of use. For your own safety, you must replace your protector if you have a serious fall whilst wearing it. 

Do I need to replace my protector if I have had an accident?

Yes, once a protector has been involved in an accident, the safety protection that it offers has been compromised; therefore, for your own safety it needs to be replaced. 

I have a query with my current protector. Who do I contact?

If you have a query about your FOMO protector, please don't hesitate to get in touch with us directly via info@fomoprotection.com, and we will be happy to help. 

What is your returns policy?

Our full Refund & Return Policy 

Do you offer gift cards?

Yes!  SHOP Gift Cards

How Much is Delivery?

Please view our Shipping Options

Can I track my Order?

All orders will provide a tracking reference to follow via the carrier

Do you deliver outside the UK?

At the moment, we only send to the UK & Northern Ireland  - if you would like to make a special enquiry, please contact us; info@fomoprotection.com

What should I do if my order has not arrived yet?

Please check your tracking reference and details using the carrier app. If you have no success then please contact us; info@fomoprotection.com

How do I find out about Special Offers & Promotions?

To find out more about FOMO Special Offers & Promotions, make sure you are signed up to our mailing list.

 

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